Terms of service

Terms of Service

Store Name: StoreBound
Effective Date: 31 July 2026
Last Updated: 31 July 2026
Customer Support Email: ecomaditya001@gmail.com

Terms of Service

Welcome to StoreBound ("StoreBound," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the StoreBound website, products, services, features, content, and any purchases made through our platform.

By accessing, browsing, registering an account, or placing an order on StoreBound, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our website.

If you do not agree with these Terms, you should not use our website or services.

1. Eligibility

To use StoreBound, you must:

  • Be at least 18 years of age, or

  • Access the website under the supervision of a parent or legal guardian.

  • Have the legal capacity to enter into binding contracts under applicable laws.

By using our website, you represent and warrant that you satisfy these eligibility requirements.

2. Acceptance of Terms

Your continued use of StoreBound constitutes acceptance of these Terms of Service.

These Terms apply to:

  • Visitors

  • Registered Users

  • Customers

  • Buyers

  • Browsers

  • Merchants (where applicable)

3. Account Registration

Some features may require you to create an account.

You agree to:

  • Provide accurate information.

  • Keep your information updated.

  • Maintain confidentiality of your password.

  • Accept responsibility for activities under your account.

StoreBound reserves the right to suspend or terminate accounts containing false or misleading information.

4. Product Information

We strive to ensure all product descriptions, specifications, images, pricing, and availability are accurate.

However:

  • Product colors may vary due to screen settings.

  • Images are for illustration purposes.

  • Minor variations in size, color, packaging, or design may occur.

  • Manufacturers may update packaging without prior notice.

StoreBound does not guarantee that every product image will exactly match the delivered product.

5. Pricing

All prices displayed are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice.

StoreBound reserves the right to:

  • Modify prices.

  • Correct pricing errors.

  • Cancel incorrectly priced orders.

  • Withdraw promotional offers.

Applicable taxes and shipping charges will be displayed during checkout where required.

6. Orders

Submitting an order does not constitute final acceptance.

StoreBound reserves the right to:

  • Accept or reject any order.

  • Limit purchase quantities.

  • Verify customer identity.

  • Cancel suspicious orders.

  • Refuse service without prior notice where permitted by law.

Order confirmation only acknowledges receipt of your order request.

7. Order Cancellation

Customers may request cancellation before the order has been dispatched.

After shipment, cancellations may not be possible and the order will be governed by our Return & Refund Policy.

StoreBound reserves the right to cancel orders due to:

  • Inventory shortages.

  • Pricing errors.

  • Fraud detection.

  • Payment verification failure.

  • Shipping restrictions.

  • Technical issues.

Refunds for eligible cancelled prepaid orders will be processed to the original payment method or another appropriate method.

8. Payment

StoreBound accepts multiple payment methods, including:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

Payments are securely processed through third-party payment service providers.

StoreBound does not store complete payment card information such as CVV, PIN, or full card numbers.

9. Cash on Delivery

Cash on Delivery (COD) is available only in eligible serviceable locations and may be subject to order value limits or additional verification.

StoreBound reserves the right to disable COD for specific products, locations, or customers based on operational or risk considerations.

Repeated refusal of COD orders may result in restrictions on future COD eligibility.

10. Shipping & Delivery

Estimated delivery timelines are provided for convenience only.

Actual delivery may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • High order volumes

  • Remote delivery locations

StoreBound is not liable for delays beyond its reasonable control.

11. Delivery Responsibilities

Customers must provide:

  • Accurate shipping address.

  • Valid mobile number.

  • Correct postal code.

  • Complete delivery information.

Additional shipping charges resulting from incorrect customer information may be payable by the customer.

12. Product Availability

All products are subject to availability.

StoreBound reserves the right to:

  • Discontinue products.

  • Limit inventory.

  • Replace unavailable items (with customer consent where applicable).

  • Cancel unavailable orders.

13. Returns & Refunds

Returns, exchanges, and refunds are governed exclusively by the StoreBound Return & Refund Policy.

Customers should review the policy before placing orders.

14. Promotional Offers

Promotional campaigns, coupons, discounts, and offers:

  • May be modified or withdrawn at any time.

  • Cannot be combined unless expressly permitted.

  • Are subject to specific terms and conditions.

  • May exclude certain products or categories.

StoreBound reserves the final decision regarding promotional eligibility.

15. Gift Cards (If Available)

Gift cards:

  • Are non-refundable.

  • Cannot be redeemed for cash unless required by law.

  • May have expiry dates.

  • Cannot be replaced if lost or stolen unless required by applicable law.

16. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access.

  • Upload malicious software.

  • Interfere with website functionality.

  • Submit fraudulent orders.

  • Impersonate another person.

  • Violate intellectual property rights.

  • Abuse customer support staff.

  • Manipulate pricing or promotional systems.

Violation may result in suspension, termination, legal action, or other remedies available under law.

17. Reviews and User Content

Customers may submit reviews, ratings, photographs, or comments.

You agree that submitted content:

  • Is truthful.

  • Does not infringe third-party rights.

  • Is not defamatory, obscene, abusive, or unlawful.

  • Does not contain malware or spam.

StoreBound reserves the right to remove or moderate content at its discretion.

By submitting content, you grant StoreBound a non-exclusive, worldwide, royalty-free license to use, display, reproduce, modify (for formatting), and distribute such content for business and promotional purposes.

18. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Brand names

  • Graphics

  • Product descriptions

  • Images

  • Icons

  • Videos

  • Text

  • Website design

  • Software

  • Source code (where applicable)

is owned by or licensed to StoreBound and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission, except as permitted by law.

19. Third-Party Links

Our website may include links to third-party websites or services for customer convenience.

StoreBound does not control or endorse third-party websites and is not responsible for their content, products, services, availability, or privacy practices.

Accessing third-party websites is at your own risk.

20. Fraud Prevention

StoreBound actively monitors transactions for suspicious activity.

Orders may be delayed, verified, cancelled, or declined if fraud is suspected.

Examples include:

  • Multiple failed payment attempts.

  • High-risk payment activity.

  • Inconsistent customer information.

  • Unusual purchasing behavior.

  • Suspected identity theft.

We may request additional verification before processing such orders.

21. Limitation of Liability

To the fullest extent permitted by applicable law, StoreBound shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • Use or inability to use the website.

  • Product availability.

  • Delivery delays.

  • Loss of profits.

  • Data loss.

  • Service interruptions.

  • Third-party actions.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

22. Disclaimer of Warranties

Except as expressly stated, StoreBound provides its website and services on an "as is" and "as available" basis.

We do not warrant that:

  • The website will be uninterrupted.

  • The website will be error-free.

  • Defects will always be corrected immediately.

  • The website will be free from viruses or other harmful components.

Product warranties, if any, are those provided by the manufacturer unless otherwise specified.

23. Force Majeure

StoreBound shall not be responsible for delays or failures caused by events beyond its reasonable control, including but not limited to:

  • Natural disasters.

  • Floods.

  • Earthquakes.

  • Fire.

  • Pandemic.

  • War.

  • Civil unrest.

  • Government actions.

  • Transportation disruptions.

  • Internet outages.

  • Labor strikes.

Performance of obligations may be suspended for the duration of such events.

24. Indemnification

You agree to indemnify, defend, and hold harmless StoreBound, its owners, employees, affiliates, suppliers, service providers, and partners from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your violation of these Terms.

  • Misuse of the website.

  • Violation of applicable laws.

  • Infringement of third-party rights.

25. Privacy

Your use of StoreBound is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information.

26. Changes to These Terms

StoreBound reserves the right to modify, update, replace, or revise these Terms of Service at any time.

Revised Terms become effective upon publication on our website unless otherwise required by law.

Continued use of the website after changes constitutes acceptance of the updated Terms.

27. Termination

We may suspend or terminate your access to StoreBound, with or without notice, if you:

  • Violate these Terms.

  • Engage in fraudulent or abusive conduct.

  • Misuse our services.

  • Create legal or operational risks for StoreBound.

Termination does not affect rights or obligations that arose before termination.

28. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

29. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of StoreBound shall first be attempted to be resolved amicably through good-faith discussions.

If a resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the competent courts in India, in accordance with applicable law.

30. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

31. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on StoreBound, constitute the entire agreement between you and StoreBound regarding your use of the website and supersede any prior understandings relating to the same subject matter.

32. Contact Information

For any questions, concerns, or notices regarding these Terms of Service, please contact:

StoreBound
Customer Support Email: ecomaditya001@gmail.com

We will make reasonable efforts to respond to your inquiry in a timely manner.

By accessing, browsing, registering an account, or placing an order through StoreBound, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with all other policies published on the StoreBound website.